At ImpressBazar, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help. This policy explains how returns, exchanges, and refunds work.

Eligibility for Returns

You may request a return or exchange if:

  • The product is damaged or defective

  • You received the wrong item

  • The product is not as described

To be eligible for a return:

  • The request must be made within 7 days of receiving the product

  • The item must be unused and in its original packaging

  • Original invoice or proof of purchase must be provided

Non-Returnable Items

The following items are not eligible for return or refund:

  • Items damaged due to misuse or improper handling

  • Products without original packaging or accessories

  • Items marked as Final Sale or Non-Returnable

  • Digital products or downloadable items

Return Process

To start a return:

  1. Contact our support team with your order number and issue details

  2. Our team will review your request and guide you through the next steps

  3. Once approved, send the product to the provided return address

Please do not send items back without confirmation from our support team.

Refunds

Once we receive and inspect the returned item:

  • Approved refunds will be processed within 7–10 business days

  • Refunds will be issued to the original payment method

  • Shipping charges are non-refundable (unless the return is due to our error)

Exchanges

If you prefer an exchange:

  • We will replace the product with the same item (subject to availability)

  • If the product is unavailable, you may choose a refund or alternative product

Return Shipping Costs

  • If the return is due to a damaged, defective, or incorrect product, we will cover the return shipping cost

  • For other reasons, the customer is responsible for return shipping charges

Late or Missing Refunds

If you haven’t received your refund:

  • Check with your bank or payment provider

  • Processing times may vary depending on the payment method

  • Contact us if the issue persists

Changes to This Policy

ImpressBazar reserves the right to update this policy at any time. Changes will be effective once posted on this page.

Contact Us

For any questions about refunds or returns, please contact us:

Email: support@impressbazar.com
Website: ImpressBazar.com